SmileOX: Your Consumer Gateway Before Clinical Care Begins
SmileOX unlocks the hidden front end of dentistry — the consumer stage no one has ever organised, controlled,
SmileOX unlocks the hidden front end of dentistry — the consumer stage no one has ever organised, controlled, or understood. By centralising fragmented marketing, communication, and pre-clinical engagement into one transparent platform, it transforms leads into treatment-ready patients and gives practices an entire new arena to grow in.
500+ Clinics already transforming with SmileOS
500+ Clinics already transforming with SmileOSBridging the Gap From
Consumer to Patient
Watch how SmileOX transforms every enquiry into a guided pathway toward treatment.
Three Pillars of Growth,
Experience & Intelligence
We've structured SmileOX into three clear solution pillars that make it easy for clinics to understand how each component works together.
Smile CX
CX Hub
The Lead & Consumer Journey Hub
Centralises all leads (ads, website, calls, SMS, WhatsApp, chatbot). Collects consumer photos, forms, preferences, and enriched data points for better triage and conversion
Connect +
Multi-Channel Smart Engagement
Engages through SMS, Email, WhatsApp, inbound calls, and outbound triggered calls to progress every patient journey. Handles forms, reminders, data capture, questions, and guided decision flows.
Vox AI
AI Phone & Voice Agent
Handles both inbound and outbound calls. Answers questions, educates patients, triages, collects data, and sends personalised booking links when ready.
Chat Flow
AI Chat Assistant
24/7 conversational assistant for your website. Captures leads, answers questions instantly, and sends everything directly into SmileCX.
Growth Engines
Repute AI
Reputation & Trust Builder
Automates review requests, grows Google credibility, and surfaces patient sentiment insights.
Local IQ
Local Search Accelerator
Improves your clinic's map pack visibility and strengthens organic search performance.
Reactivate
Re-Engagement & Patient Reactivation
Automated campaigns that reconnect with inactive patients and encourage them back into care using AI.
Social Core
AI Social Presence Manager
Creates, schedules, and optimises social content to keep your clinic front-of-mind across platforms.
The Critical Phase With the Least Transparency, Structure, and Control
Where Dentistry Falls Apart — Before the Patient Ever Arrives.
Marketing is fragmented.
Funnel visibility doesn't exist.
Clinics are not positioned for the consumer marketplace.
Lead intake is scattered across multiple systems
Marketing companies have no unified destination to send leads, causing lost data, missed opportunities, and unclear attribution.
Communication is disjointed.
No early clinical pre-filtering.
The clinical journey begins too late.
Consumers cannot be reactivated effectively.
Retail healthcare is here—and dental practices aren't equipped.
PMS systems can't support the consumer stage.
Marketing drives inquiries, but clinics convert too late.
SmileOS gives you more time for what matters most — your patients.
Book a Demo
AI That Works Like Your Smartest Team Member
SmileOS is built with intelligent AI agents that think, respond, and act — just like your best staff would, only faster and around the clock. Each AI system is purpose-built for dental clinics — to handle tasks that normally take hours in minutes, while keeping every interaction personal and on-brand.
Chat AI
The Instant Patient Converter
Engages website visitors in real time, answers questions, and books appointments instantly — even after hours.
Learns your clinic's tone and treatment details to provide warm, accurate conversations every time.
The Only Ecosystem Built for the Entire Consumer-to-Patient Journey
SmileOX unifies every stage — from first click, first conversation, and clinical pre-assessment, all the way through to booking and reactivation. One connected system. One continuous experience.
SmileOX grows your brand and drives high-intent traffic.
Your marketing generates consumer interest.
How SmileOX Transforms the Way Dental Clinics Operate
From scattered systems to one intelligent growth engine — powered by AI Agents that understand your business.
The Major Problem
Total Fragmentation in the Consumer Stage
Marketing, funnels, lead intake, communication, and early clinical engagement all operate in separate systems with no visibility, attribution, or control.
Conversions Happen Too Late
Clinics try to book consults before consumers are qualified, nurtured, or educated, resulting in high drop-off, wasted marketing spend, and high failure-to-attend rates.
Existing Systems Aren't Built for Consumers
PMS platforms only begin once the patient is "in the chair," leaving a complete technology gap in managing and converting consumers before treatment.
SmileOX Solution
SmileOX solves the pre-patient problem by centralizing every consumer interaction before clinical care begins, giving dental practices a transparent, structured, and data-driven way to convert interest into treatment-ready patients.
Together, they:
Unified Consumer Operating System
SmileOX captures, stores, and manages all consumer traffic — leads, messages, inquiries, photos, finance questions, AI conversations, and marketing sources — in one place before they ever reach your PMS.
Automated Engagement + Clinical Insight, Up Front
Consumers are nurtured through messaging, AI (AVA), photo uploads, treatment summaries, virtual consultations, and finance tools before booking, reducing failure-to-attend and dramatically improving conversion.
Transparency, Attribution & Growth Intelligence
SmileOX gives practices full visibility into where leads come from, what converts, and which actions drive treatment, enabling scalable marketing ROI and predictable clinical revenue.
It's not just automation — it's intelligence that learns, adapts, and scales with your clinic.
SmileOX Model
At the centre of SmileOX is the AI Growth Model — a unified framework that connects three layers:
Capture → Engage → Qualify:
Consumer traffic comes from multiple channels (Google, Meta, chatbot, website, phone) and is captured into SmileFlow CRM where AI, messaging, and structured workflows engage and pre-qualify leads.
Outcome: Every consumer becomes a known profile with data, expectations, and clinical insights before they ever reach the practice.
Prepare → Finance → Convert:
Once qualified, consumers move through treatment previews, virtual consults, and financial options (payment plans, Pay With Super) to remove friction and increase consumer confidence.
Outcome: The clinic receives consumers who are informed, motivated, financially prepared, and much more likely to attend and proceed with treatment.
Measure → Optimize → Grow:
SmileOX continuously tracks attribution, funnel performance, ROI, and retention journeys through Smile Analytics, enabling smarter decisions and automated reactivation.
Outcome: Clinics improve marketing efficiency, reduce drop-off, and build ongoing lifetime value through automated recall and reactivation sequences.
This creates a continuous loop of Analyse → Act → Learn → Improve — the SmileOS Feedback Engine.
An AI Assistant Designed for
Your Dental Team's Success
Our AI is like adding a super-smart team member. It learns fast, helps with repetitive tasks, and makes sure every patient feels valued. It's designed to free up your staff so they can focus on providing top-notch care.
“Ever since we started using Smile OS, our clinic has seen a remarkable transformation. The system's user-friendly interface and extensive capabilities have optimized our workflow, resulting in substantial gains in productivity and heightened patient happiness.”
Darlene Robertson
Product Manager
“SmileOS has completely transformed how we manage patient interactions. The AI-powered features save us hours every day, and our patients love the seamless experience.”
Sarah Johnson
Clinic Director
“The automation capabilities of SmileOS are game-changing. We can now focus on what matters most - providing exceptional care to our patients.”
Michael Chen
Practice Owner
Frequently ask
Questions
Everything you need to know about how SmileOS helps your dental clinic work smarter, communicate better, and grow faster. Here are some of the most common questions we get from practices like yours.
Still have questions?
Book a DemoNo — it protects your front desk. CX Hub filters, qualifies, and prepares patients so your team only handles conversations that matter. Your staff can focus on high-value interactions while the AI handles routine inquiries, appointment scheduling, and follow-ups automatically.
We work with
Choose Your SmileOx Plan
Smart, transparent pricing designed to grow with your clinic.
Every plan includes secure infrastructure, AI-powered features, continuous product improvements, and full onboarding and support — with no hidden costs or long-term commitments.
Communicate & Manage
Get your clinic organised and connected — from day one. Your foundation for patient communication, lead tracking, and workflow management.
Connect+™ – Unified Communication Hub
Instant Access to our design system
CX Hub– The Lead & Consumer Journey Hub
Manage every lead, patient, and task in one organised system
Included in every SmileOX Plan
Most Popular
Promote & Grow
Everything in Communicate & Manage, plus tools to expand your reach and build trust. Elevate marketing, boost reputation, and ensure visibility on every platform.
Social Core™ – Social Media Management
Schedule, post, and engage across all your social platforms.
Repute AI™ – Reputation & Trust Builder
Automate review collection and response for better visibility.
Local IQ™ – Local Search Accelerator
Dominate map listings and keep your profiles perfectly consistent.
Insight OS™ – Intelligence, Tracking & AI-Forward Insights
One unified dashboard for SEO, Ads, Calls, and CRM data.
Includes all features from Communicate & Manage.
Engage & Convert
Everything in Promote & Grow, plus AI systems that attract and convert patients automatically. AI attracts and converts patients with minimal effort.
Chat Flow™ – AI Chat Assistant
Convert website visitors into booked patients instantly.
Vox AI™ – AI Phone & Voice Agent
Your 24/7 virtual receptionist that answers calls and books appointments.
Reactivate™ – Re-Engagement & Patient Reactivation
Bring back overdue patients automatically through AI calls and texts.
Virtual Consult™ – Virtual Dentist Consults
Meet new patients online — seamlessly and securely.
Includes all features from Promote & Grow and Communicate & Manage.
Add-Ons
Additional SMS or email credits
AI call minutes
Extra clinic locations or users
Dedicated onboarding & training support
Start with the plan that fits your clinic today — and scale effortlessly as you grow
| Features | Starter | Growth | Premium | Enterprise |
|---|---|---|---|---|
| Core Platform | ||||
| Smile Dashboard Access | ||||
| Secure Cloud Hosting & Backups | ||||
| Role Based User Permissions | ||||
| Multi Location Support | ||||
| API & Custom Integration Access | ||||
Ready to see SmileOX in Action?
Our team is here to help you make the most of SmileOX—whether you need setup support, have product questions, or want to see how AI can streamline your patient experience. Book a demo today and discover how SmileOS transforms how clinics attract, manage, and retain patents.